franchise faq

Thank you for your interest in owning a Yogen Früz® franchise. Here are some common franchise questions and answers. Please contact our Franchise Development Department with any additional questions.

Who is the market leader in the frozen yogurt category?
How long does it take for an application to be pre-approved?
What is the recommended location size?
What are the average costs for owning a yogen früz franchise?
Do you franchise internationally?
Do I need experience in the frozen yogurt industry?
What qualifications must I have to be a yogen früz franchisee?
How long will it take to open a store?
Do you provide training?
Who pays for this training?
How will you help market and promote my store?
Can I transfer or sell my franchise?
Are there standard operating procedures in place? How do I maintain quality control?
Is a yogen früz franchise a sure thing?
Where do I get all my supplies, products and equipment?
How much money can I make as a yogen früz franchisee?

 

Who is the market leader in the frozen yogurt category?

Yogen Früz is the clear global market leader with over 1,400 locations around the world, built on a successful track record of product innovation backed by a trusted reputation for quality that has delighted customers for over 25 years. Yogen Früz was selected as the #1 Global Franchise in 1999 by Entrepreneur Magazine and continues to be highly ranked in the Top 100 Global Franchises.

How long does it take for an application to be pre-approved?

The application process usually takes 2-4 weeks. However, applications accompanied by a location address and site plan may be expedited. The location must be a prime location, approved for a frozen yogurt business by the landlord or property management company.

What is the recommended location size?

500 – 1,200 square feet or 50-120 square metres.

What are the average costs for owning a Yogen Früz franchise?

The basic average franchise costs are:

  • franchise fee $25,000.00
  • build cost $150,000.00 – $250,000.00 (actual costs depend on site size, location, and condition)
  • royalty fee 6% gross sales monthly
  • marketing fee 3% gross sales monthly

Do you franchise internationally?

Yes, we have over 1,300 Yogen Früz locations globally and are open to expanding into new countries and markets. Please fill in the Franchise form to ask about your preferred single franchise location, regional multi-unit market area or master franchisee country opportunity.

Do I need experience in the frozen yogurt industry?

No. Success in our business requires management and people development skills. Yogen Früz is built by providing a distinctive level of service and focus toward our customers. You must have a genuine liking for people and the sincerity to keep your regular customers and win new ones.

What qualifications must I have to be a Yogen Früz franchisee?

  • Good character
  • Good credit
  • The required amount of capital
  • The desire to serve customers
  • The attitude that your customers are part of your extended family
  • “People” skills
  • A deep desire to succeed by being part of the Yogen Früz family

how long will it take to open a store?

Once a location is secured and the construction permit has been issued, construction usually takes 8-10 weeks but may vary by depending on location build requirements and store size.

Do you provide training?

Yogen Früz is committed to providing intensive classroom and hands on training to our franchisees and their managers. This is done at the Yogen Früz head office. Franchisee training, which will take 7 days, will include but not be limited to, aspects of store management; all aspects of product preparation and serving; merchandising; local advertising and promotion; public relations; administration of bonus or reward points program; all staffing and human resource issues; the point of sale system; franchisee accounting and reporting and use of the computer for administrative functions; customer surveys and word processing.

Who pays for this training?

Training and all course material is provided to you as part of your Yogen Früz franchise. You will need to budget for travel and accommodation during the week you are attending the training, if applicable.

How will you help market and promote my store?

The most important and effective way to promote your store is by “word of mouth”. That is what Yogen Früz is all about – treating the customers right so that they tell all their friends and they come back with their friends. Our bonus/reward points program reinforces the message that our customers are the most important aspect of our business. With respect to advertising, we know the types of advertising copy that works and the type of media to place it in. We are also skilled at finding ways to help you promote and publicize your location.

Can I transfer or sell my franchise?

Yes. You own your franchise business and can sell or transfer it. We have the first right of refusal to buy it from you and if we waive that right, we need to approve the purchaser to ensure that they will operate the franchise at least as well as you did.

Are there standard operating procedures in place? How do I maintain quality control?

Consistency in product offering, store design and customer service are essential to the success of all franchisees. All franchisees receive the same training and the same set of operating manuals. Our Area Managers are responsible for working with you to ensure consistency and to help you become more profitable.

Is a Yogen Früz franchise a sure thing?

Nothing in life is guaranteed. That applies to your health, your marriage, your job or your business. It is your personal effort and commitment, together with our momentum, support and expertise, that will maximize your chances of being successful and having fun.

Where do I get all my supplies, products and equipment?

Everything is purchased from designated vendors, at the best pricing available for the volumes that the entire franchised network is doing with that vendor.

How much money can I make as a Yogen Früz franchisee?

We can’t tell you how much money you will make. It depends on a lot of things. We can however tell you precisely how you can make money as a Yogen Früz franchisee.