The bonus points are only credited to your account after you have confirmed your account.
No. You can use your card or the app just for earning and redeeming points but it is nice to have some cash loaded for convenience 😉
Getting your bonus birthday points is easy so long as you have entered your birthday into your account and you have made a minimum of two purchases at any Yogen Früz location in the previous 12 months before the date of your birthday. The bonus points will be added to your account the morning of your birthday by 9am Pacific Time.
If you know your card number you can give it to the cashier to enter the card number manually.
Recently yogen früz launched a new mobile app for iOS and Android. When we did this we updated our points program so that every 5,000 points would magically turn into a FREE TREAT (up to $5). And so this means that if for example you had 20,000 points prior to the update, your account should now show 4 FREE TREATS (20,000 ÷ 5,000 = 4 FREE TREATS). Should you have any questions or concerns please email email@example.com
Yes- past purchases made within 30 days can still earn points. Please provide a photo or scanned copy of the receipt via email (firstname.lastname@example.org) and include the email address associated with the Rewards Account.
Please email us: email@example.com and let us know the details of the problem that you are encountering.
No. The card and app free to customers.
Currently the früzNation card is only available in select areas for testing and accepted at participating stores in those areas.
If you created and confirmed your account through our then your points should be protected and available for transfer to a replacement card.
No. Points are not redeemable for cash or cheque.